- 3 McDowell St. Asheville, NC 28801
As a patient, we understand that you need cooperation and support from your lab services provider. Keystone’s patient advocacy program and helpful payment options will provide you with the financial assistance you need to focus on your wellness.
Keystone’s refusal to exploit or overcharge our clients for services is what sets us apart from our competitors. In addition to our Direct Billing services, we’re also dedicated to supporting your patients. Keystone has a variety of payment plans to help the uninsured and the under-insured manage their obligations and reduce out of pocket expenses.
Patients deserve an advocate for every part of the recovery journey. The Keystone Billing Department knows how difficult it is just to make it through to recovery, let alone handle all the paperwork associated with treatment.
To ensure your recovery process is a smooth one, our Patient Advocacy representatives will:
Financial burdens shouldn’t get in the way of your path to wellness. Keystone offers the following payment options to ensure you get the financial assistance you deserve:
Standard Insurance Fee Rate – Established at a master fee schedule of 1.5 times the Medicare Fee Schedule
Self Pay Rate- Established for the uninsured patients
Patient Hardship Program – Established to offer assistance to patient’s who are having financial difficulties
Not sure which option is the best for you? We’re here to help. Give us a call anytime and one of our Patient Advocacy representatives will work with you personally to make sure you’re comfortable with your payment plan.
*Please contact us to speak to one of our Patient Advocacy representatives about the payment plan options.
To ensure we have a solution that works for you, Keystone accepts a wide variety of insurance and contracted managed care plans such as:
AARP Medicare Complete Aetna
Alliant Health Plans Amerigroup
AmeriHealth Avalon Administrative Services
Blue Cross Blue Shield of Georgia Beacon Health Strategies
Blue Cross Blue Shield of North Carolina
Blue Cross Blue Shield of South Carolina
Caresource Of Ohio ChampVA
Cherokee Indian Cigna and Cigna Healthspring
Eon Health Plan Erie Insurance
Farmers Insurance Company FMH Benefit Services Inc.
Gallagher Bassett GEHA
Georgia Medicaid GHI
Harvard Pilgrim Health Care Health Choice Arizona
Health Network Solutions Healthgram North Carolina
Health Net of California And Oregon HealthPartners of Minnesota
HealthSmart Hewitt Coleman
Humana Illinois Blue Cross and Blue Shield
International Benefits Administrators Kaiser Foundation Health Plan
Key Benefit Administrators Lackawanna Casualty Company
Liberty Healthshare Magellan Health Services
Medical Healthcare Plans Meritain Health Minneapolis
Nationwide New York Empire Blue Shield
PAI Planned Administrators Inc.
Primary PhysiciansCare Priority Health Care
Quantum Health Select Health of South Carolina
South Carolina Medicaid Southern
Tennessee Blue Cross Blue Shield Travelers Insurance
Tricare United Healthcare
UPMC Health Plan Commercial Wellcare